Support
Last updated October 13, 2026
Questions about a home, a message you received, your account or your data? Email dwell@valid.co and we will answer within two business days.
- To stop text messages, reply STOP to any message. Details on the SMS program page.
- To delete your account, open the app and go to Profile, then Delete account. To request your data, or if you can no longer sign in, email us from the address you signed up with.
- Listing agents and rights holders: to correct or remove a home, or to report content used without permission, email us with the home’s address or link.
See also our Privacy Policy and Terms of Service.